Terms of service

Parties

The contract is between you and the operator named in the imprint. If you are acting for a company, you confirm that you may bind it.

What Esorii does

Esorii turns a description of your business into a funnel: a landing page, a short set of qualifying questions, and an automatic rating and summary of every enquiry that comes in. The generated texts and ratings are produced by a language model. They are suggestions. You are responsible for what you publish.

Your account

• ·One account belongs to one person or one company. Keep your credentials to yourself.
• ·You must give a working email address. Notices we send there count as delivered.
• ·You may delete your account at any time.

Plans and prices

Free is €0. Starter is €74 per month, Pro €149, Agency €379. Paying yearly costs ten monthly rates instead of twelve.

Prices are in euro. The operator is a small business under § 6 (1) 27 UStG, so no VAT is charged.

Billing and renewal

• ·Payment runs through Stripe. Your subscription renews automatically at the end of each period until you cancel.
• ·Cancel at any time from Settings › Billing. The cancellation takes effect at the end of the period you have already paid for — we do not cut you off mid-period and we do not refund part of one.
• ·If a payment fails, we tell you and keep the account open for a grace period before it drops to Free.

What the limits mean

Each plan carries a limit on published funnels and on new contacts per billing period. The contact limit counts what comes in during the period, not what you already hold — your existing contacts stay visible and exportable whatever your plan.

When the limit is reached, contacts keep being collected and stored. They are simply no longer rated or emailed until the period turns over or you upgrade. Nobody's enquiry is thrown away because of a plan limit.

Plans that say unlimited carry a technical ceiling against automated abuse. It sits far above what anyone reaches by working.

Your content and your contacts

You own what you create and the contacts you collect. You are responsible for having the right to collect them, for what you ask, and for how you use the answers — including consent and information duties under the GDPR where they apply.

For those contacts we act as your processor. The data processing terms in our privacy policy form part of this contract.

You may not use Esorii for unlawful, misleading or deceptive funnels, for adult or gambling content, or to collect special categories of personal data such as health or biometric data.

Availability

We work to keep Esorii available, but we do not promise a fixed uptime. Maintenance, provider outages and force majeure can interrupt the service.

Liability

We are liable without limit for intent and gross negligence, and for injury to life, body or health. For slight negligence we are liable only for breach of an obligation essential to the contract, and then only up to the damage typically foreseeable — capped at the fees you paid in the twelve months before the event.

We are not liable for the commercial success of your funnels, nor for decisions you take on the basis of a generated text or an automatic rating.

Ending the contract

• ·You can cancel at any time, effective at the end of the paid period.
• ·We may terminate for good cause, in particular a serious breach of these terms.
• ·After termination your funnels stop being published. Export your contacts before you cancel — after the account is deleted, they are gone.

Changes to these terms

We may change these terms. We will tell you by email at least four weeks before a change takes effect. If you object within that period, the contract ends when the change would have applied.

Right of withdrawal for consumers

If you are a consumer, you may withdraw from the contract within fourteen days without giving a reason, by writing to support@esorii.com. If you ask us to start the service within that period, the right lapses once we have fully performed.

Applicable law

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this does not deprive you of the protection of mandatory law in your country of residence. For merchants, the courts at the operator's registered seat have jurisdiction.